Gentek is committed to achieving highest possible level of quality as perceived by its customers, Staff, Associates & Suppliers in all its activities. This is achieved by way of adaptation of a quality management strategy which aims to achieve optimum quality at optimum cost for each & every project we undertake.

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• Communicates throughout the organization the importance of meeting the customer's requirements as committed on time.

• Provides the necessary training & Guidelines to its employees to ensure that they can carry out their work safely and effectively.

• Has available adequate resources, infrastructure and working environment to support the Power & Control Equipment’s On rental it supplies.

• Set objectives to improve and monitor the performance of the Quality Management System and actively encourages staff participation in the continued improvement of the system through innovative technology.

• Monitors and respond to customer feedback quickly.

• Seeks to influence its contractors to practice a positive commitment to quality, Safety & Environment.

• Has in place appropriate procedures and processes, which specify how critical company processes shall be carried out.

• Complies with its statutory, regulatory and other applicable obligations regarding the Power & control equipment it supplies on hire basis

• Monitors and analyze customer satisfaction on continuous basis.

• Gives the importance of documentation & written communication to all its shareholders in every stage of projects.

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This policy is backed by our Health, Safety & Environment manual to Provide the very clear cut idea to our employees during providing any goods & services to our customer